AURUMTAO

Contact

Last updated: September 26, 2026

One inbox, read by a real person.

One inbox, read by a real person. We answer within 1–2 business days, and always within 3 business days.

What to include

• Order or refund question — the email used at checkout, or the order number, and roughly when you bought it
• Privacy or data request — say what you want done. Because we do not store birth details, in most cases we can simply confirm that we hold nothing

What we can and cannot help with

We can help with: a purchase that did not unlock after payment, and refunds.

We cannot help with:

• Medical or mental-health questions. A reading is not a diagnosis and we are not qualified to give one. Please speak to a doctor or a licensed professional
• Legal or financial decisions. Do not base a contract, an investment, or a legal step on a reading
• Telling you what to do. A reading describes the pattern; the decision is yours, and we will not pretend otherwise

If you are in crisis or thinking about harming yourself, please contact a local emergency service or a crisis line in your country. This is not the right place for that, and we will not pretend it is.

Before you write

Do not send us documents you would not want in an email — ID cards, bank details, passwords. We will never ask for your password or your card number, and anyone who does is not us.